by MINNEAPOLIS, Minn. — Home improvement firm Minnesota Rusco, known for its catchy jingle and long-standing reputation in remodeling, has abruptly shut down — leaving customers out thousands of dollars and employees without jobs.
The sudden closure has raised serious concerns about unfinished projects, unpaid contractors, and potential bankruptcy proceedings linked to the company’s Texas-based parent firm, Renovo.
Customers Lose Thousands After Closure
Kari and Jeremy Frahm, who had hired Minnesota Rusco for window installations, were shocked to learn of the company’s closure only after searching online when their installers never arrived.
“We are out under just $48,000,” Kari said. “It took us several years to save that up because it’s a big chunk to be gone, yeah, with no return.”
Their experience mirrors that of many others who were left with incomplete remodeling work and lost deposits.
Employees and Contractors Also Impacted
The closure has left not just customers, but sales representatives and contractors scrambling for answers. Many workers say they received no advance notice and are now reaching out to local firms for support and possible employment.
Several affected Rusco salespeople have reportedly turned to TWS Remodeling, a Minnesota-based company that has stepped in to help those affected.
TWS Remodeling Offers Relief
In an unexpected move of goodwill, TWS Remodeling announced that it would offer a 50% discount on contracts originally made with Minnesota Rusco for homeowners left stranded.
“If you bring me a contract or a receipt for your down payment, I’ll take 50% off your contract,” a company representative said. “We just want to restore faith in our community and the contractors people can trust.”
The company acknowledged that they are now facing a $15 million backlog of unfinished projects, but said their focus is on helping those who lost their hard-earned savings.
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“It’s not about money right now,” the representative added. “It’s about taking care of people who saved their pennies for these projects. We need to step up as a community.”
Renovo Connection Raises Broader Questions
Minnesota Rusco is owned by Renovo, a Dallas-based parent company that operates multiple remodeling firms across the country. Reports indicate that at least six of Renovo’s subsidiaries have recently closed, though details remain unclear.
The Minnesota Attorney General’s Office has not yet confirmed whether bankruptcy proceedings or refund mechanisms will be available to affected customers. Many are now turning to local authorities and credit card companies in hopes of recovering their funds.
What Comes Next for Minnesota Homeowners?
With many projects halted mid-renovation and tens of thousands of dollars lost, homeowners are urging state officials to investigate the closures and protect other consumers from similar losses.
As the community rallies to support those affected, the Minnesota Rusco shutdown serves as a reminder of the importance of transparency in the remodeling industry — and the devastating impact when trust is broken.
Were you or someone you know affected by the Minnesota Rusco closure? Share your experience or advice for others in the comments on racedaylive.com.
